I just read of the Brazilian plane loss over the Atlantic. 228 loved ones taking life’s final bow. I wonder if those left grieving realize how many of us share their sorrow. (Originally posted 6/3/09)
Now, that we were somewhat recognized as beginners in the bike trade, we hired teenagers to build some kits. Prior to this, I answered the phone, sent out a little, now press printed, brochure and if an order came back, wrote it up and handed it to JP who built what was requested. Both of us packed it, I typed a label, called UPS and put our few packages on the back porch for pick up. We knew everyone we shipped to as we included a little note telling them to call us if they had any problems or suggestions on how to improve the kit. With the advent of sending to dealers, we stopped note sending. It took quite a while to build a dealer base. Meanwhile, we were doing some paid advertising. Individual orders were trickling in.
One in particular comes to mind. We offered two motors when we first started. One was the Deluxe and one, the Executive. The little silver Deluxe fit most needs as Florida was our biggest order state. Not many hills there. An order came in from a man who wanted an Executive motor kit. We always questioned purchaser as to their needs. If they had limited mobility or were completely dependent on the motor for all their local travel, the heavier, more expensive Executive fit their needs. If they could pedal, had mild hills, or just wanted to motor half the time, the lighter Deluxe model fit the bill. This guy, had no physical limitations and didn’t need an assist for biking. In fact he had no bike or trike. Jose was going to strap it on his back and fly.
This order taker thought that was the funniest thing I’d heard since the business started. And we had already sold motors for Giant Roller skates for Roller rinks, powered a Turtle on TV; (I think of that “Palmer Turtle Power”) and sold a few to Circus clowns, big guys on baby trikes. JP, always the inventor, chastised me for laughing at someone’s dream. You never know. A year and a half later, Jose ordered another motor. That shut me up.
A real secretary, high school students, Jack II and girlfriend Barb, working on stock and 10,000 envelopes. It doesn’t get much better than this.